Santhigiri Skill Institute is committed to ensuring fair and transparent processing of requests for refunds of donations. As digital payments are becoming more prevalent, it is important to establish a clear policy to address situations where donors may have made donations erroneously or have changed their minds.
Donor's Responsibility :
Santhigiri Skill Institute expects all donors to exercise due care and diligence while making donations.
If a donor wishes to request a refund, they must adhere to the following guidelines:
1. The donor must make a written request for a refund via email or traditional mail.
2. The refund request must reach Santhigiri Skill Institute within 15 (fifteen) days from the date of the donation.
3. The written request must include the reason for the refund and provide all the necessary details related to the donation, including:
- Date of donation
- Donation amount
- Payment method (cheque, draft, credit card, online, etc.)
- Cheque/Draft number (if applicable)
- Credit card number (last 4 digits only, if applicable)
- Donation-ID (if applicable)
Refund Request Process :
The written refund request with all the required details should be sent to the following address:
Santhigiri Skill Institute
DGM, Santhigiri Ashram
Plot 23-24, Sector 6, Pushp Vihar, Saket,
New Delhi - 110017
Email: delzone@santhigiriashram.org
Santhigiri Skill Institute will examine each request for a refund and make every effort to process the refund promptly. In some cases, further information or documentation may be required, and the donor must cooperate with Santhigiri Skill Institute in providing the requested information.
Discretionary Refunds : While Santhigiri Skill Institute will make every effort to accommodate refund requests, it is not obligated to provide refunds. Santhigiri Skill Institute reserves the right to decline any requests for a refund, particularly if a tax exemption certificate has been issued.
Final Decision : All decisions regarding refund requests by Santhigiri Skill Institute will be final and binding on the donor.
Please note that this refund policy is specific to Santhigiri Skill Institute. If you have any further questions or require clarification, please contact us at the provided email address or mailing address.
Thank you for your support and understanding.